How do I order a custom desk mat or mouse pad?

Ordering a custom desk mat or mouse pad is simple! Upload your image on our website, select your preferred size, and we’ll create a high-quality personalized desk mat based on your design. For any special requests, you can always contact us.

What kind of images can I use for a custom mouse mat or desk mat?

You can send any type of image — from personal photos to digital artwork or graphics. For the best results, please use a high-resolution image to ensure a sharp, vibrant print. Not sure if your image works? Contact us and we’ll guide you through the process.

What materials are your custom desk mats made of?

All our personalized desk mats and mouse pads are made from premium materials:

• A durable non-slip rubber backing
• A smooth, high-quality fabric top surface

They’re designed to be comfortable, long-lasting, and easy to clean.

Can I get a refund for my personalized desk mat?

Since each custom desk mat is made to order, we do not accept returns for custom designs. However, if there’s a problem with your order (such as a defective or incorrect product), please contact us and we’ll make it right as quickly as possible.

How long does it take to receive a custom desk mat or mouse pad?

Our typical production time is 5–7 business days. Once shipped, delivery usually takes 3–5 business days, depending on your location. You’ll receive tracking information as soon as your order is on its way.

Can I order a desk mat in a custom size?

At the moment we don’t produce fully custom sizes. However, we offer a wide variety of standard desk mat sizes. With so many formats available, you’ll easily find the perfect fit for your desk or gaming setup.

Do you offer design services for custom desk mats?

Yes! If you don’t already have a design, we can help. Contact us and we’ll collaborate to create a custom desk mat design that fits your style, theme, or brand.

What if my design doesn’t look right on the desk mat?

Before printing, we provide a preview of your custom desk mat or mouse pad so you can see exactly how it will look. If something doesn’t look right, we’ll make adjustments until you’re completely satisfied.

How can I contact CTRL + ART for more questions?

If you need assistance, reach us through our website contact form, or send us a message on our official social media accounts. Our team is always happy to help with orders, design questions, or product details.