Frequently Asked Questions (FAQ)

1. How do I order a custom desk mat?

Ordering a custom desk mat is simple! Just send us your image, and we’ll take care of the rest. Upload your image on our website, choose your preferred size, and we’ll create a high-quality desk mat based on your design. You can also reach out to us for any special requests.

2. What kind of images can I send for a custom design?

You can send any image – from personal photos to artwork or graphics. Make sure the image is high-resolution for the best print quality. If you're unsure, feel free to contact us, and we’ll guide you through the process.

3. What materials are your desk mats made of?

Our desk mats are made from premium materials, including durable rubber backing and smooth, high-quality fabric for the top surface. They’re designed to be comfortable, easy to clean, and long-lasting.

4. Can I get a refund if I don’t like my custom desk mat?

Since each custom desk mat is made to order, we do not accept returns for custom designs. However, if there’s an issue with your order (e.g., defective or incorrect product), please contact us, and we’ll resolve it as soon as possible.

5. How long does it take to receive my custom desk mat?

Our production time for custom desk mats is typically 5–7 business days. Once your order is shipped, delivery usually takes between 3–5 business days, depending on your location.

6. Can I order a desk mat in a specific size?,

We don’t offer custom-sized desk mats, but we do provide a wide variety of size options—just like the model you’ve seen. With so many formats available, we're confident you’ll find the perfect fit for your desk and setup.

7. Do you offer design services?

Yes! If you don’t have a design in mind, we can help. Just contact us, and we can collaborate to create a custom design that fits your style and needs.

8. What if my custom design doesn’t look right on the desk mat?

Before we print your custom desk mat, we’ll provide a preview of the design to ensure everything looks great. If you’re not happy with the preview, we’ll make adjustments until it’s perfect!

9. How can I contact you if I have more questions?

If you have any questions or need assistance, feel free to reach out to us through our contact form on the website, or send us a message on social media. We’re always here to help!