Question 1

How do I order a custom desk mat or mouse pad?

Accepted Answer

Upload your image on our website, choose the size, and we will create a high quality personalized desk mat or mouse pad. For special requests, contact us.

Question 2

What kind of images can I use for a custom design?

Accepted Answer

You can use personal photos, artwork, or graphics. For best print quality, send a high resolution image. If you are unsure, contact us and we will guide you.

Question 3

What materials are your desk mats made of?

Accepted Answer

Our desk mats use a durable non slip rubber backing and a smooth, high quality fabric top surface. They are comfortable, easy to clean, and long lasting.

Question 4

Can I get a refund if I do not like my custom desk mat?

Accepted Answer

Because each product is made to order, we cannot accept returns for custom designs. If your order is defective or incorrect, contact us and we will resolve it quickly.

Question 5

How long does it take to receive my custom desk mat or mouse pad?

Accepted Answer

Production usually takes 5 to 7 business days. Delivery takes about 3 to 5 business days depending on your location. You will receive tracking once shipped.

Question 6

Can I order a desk mat in a specific size?

Accepted Answer

We do not produce fully custom sizes at the moment. We offer a wide range of standard sizes so you can choose the best fit for your desk or setup.

Question 7

Do you offer design services for custom desk mats?

Accepted Answer

Yes. If you do not have a design, our team can help create a custom concept that matches your style or brand. Contact us to collaborate.

Question 8

What if my custom design does not look right on the desk mat?

Accepted Answer

We provide a preview before printing. If you are not happy with the layout, we will adjust the design until it looks perfect.

Question 9

How can I contact you for more questions?

Accepted Answer

Use the contact form on our website or message us on our official social media channels. We are happy to help with orders, designs, and product details.

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